Terms & Conditions

Welcome to creativebrandcoach.com.

By accessing or using this website, purchasing a product, or enrolling in a course, you agree to the following Terms and Conditions. Please read them carefully.

If you do not agree with these terms, please do not use this website.

About this site

This website is owned and operated by Rowan Smith, trading as Creative Brand Coach.

Creative Brand Coach provides educational content, courses and related materials focused on brand, story, identity, campaign and engagement thinking.

Use of content

All content on this website, including text, videos, course materials, graphics and downloadable resources, is provided for personal and professional educational use only.

You may not copy, reproduce, distribute, sell, or share any content without prior written permission.

Course access and delivery

When you purchase a course or product, you will receive access to the materials as described at the time of purchase.

Access is granted to the individual purchaser and may not be shared, transferred or resold.

We reserve the right to update, modify or improve course content over time to ensure accuracy and relevance.

Payments and refunds

All prices are listed in the applicable currency at the time of purchase.

Payments are processed securely through third-party providers such as Stripe and PayPal.

Unless otherwise stated, purchases are non-refundable. If you have questions about your purchase, please contact us directly.

Disclaimer

The content provided through Creative Brand Coach is based on professional experience and best practice. It is intended to support learning, thinking and decision-making, not to provide legal, financial or professional advice specific to your situation.

Outcomes will vary depending on individual circumstances and application.

Limitation of liability

To the fullest extent permitted by law, Creative Brand Coach is not liable for any direct or indirect loss arising from the use of this website, its content, or purchased products.

Changes to these terms

These Terms & Conditions may be updated from time to time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact

If you have any questions about these Terms & Conditions, please contact: rowan@creativebrandcoach.com